I’ve replaced my smartphone. What do I do now?

Contact your carrier and report the device lost.  Also, contact your case manager and advise them that your device is lost/stolen.  Guardian will continue to work with a replacement device as long as the smartphone number remains unchanged.  When you get your device replacement, go to the store and download Guardian and install.  Then just log in as normal using your smartphone number and PIN.  Contact your case manager if your smartphone has changed so they can update your account details.

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