Slide background

Products and Solutions

  • Inmate Phones

    A crystal clear way for inmates to stay in touch with family & friends.

The staple of inmate communication, our robust inmate phone system solution is unparalleled in the industry.

We can customize to meet any need, and provide state-of-the-art telephones and communication devices, including cordless, ADA compliant and TTD/TTY-ready units. Our system is all run on VOiP (voice over internet protocol) technology, and our easy-to-use administration system is completely web-based, making installation and day-to-day operation simple.

Features

  • Preview Plus Program

    Calls are allowed to any number including mobile phones, international numbers, Skype, and Google Voice.

  • Wide Array of Deposit Methods

    Friends & family can deposit inmate funds at our kiosks, 135,000 retail locations, website, live 24/7 bilingual customer service, Western Union, and more.

  • Inmate Voicemail

    Besides saving labor, our inmate voicemail solution is a revenue source for facilities.

Benefits for Facility Investigators

  • Accessible Anywhere

    Our administration system is 100% web-based and can be accessed from any computer or device with a web browser and Internet access.

  • Live Call Monitoring

    Monitor all calls realtime via our secure web-based portal or right over your cell phone.

  • 2 Channel Call Player

    Our proprietary two channel call player allows investigators the ability to listen, view, verify identities and isolate both parties on a phone call or video visit.

  • Central Call Architecture

    All digital call processing and storage take place in secure offsite redundant data centers that are monitored and maintained 24/7.

  • Call Recording Security

    We guarantee that no call recording will ever be lost or unavailable. Our track record speaks for us; we’ve never lost a call recording.

  • Easy to Use

    No other inmate phone administration system is simpler to learn and use.

  • Voice Biometrics

    Telmate’s voice biometrics prevents fraud and protects inmates’ call investments.

  • Identify Callers and Depositors

    Trace and identify who is calling whom and who is depositing call funds in any inmate account.

  • Prevent Tampering

    Unsurpassed tamper prevention for all recordings.

  • All Access is Logged

    Every action, by both inmates and administrators, is logged.

More Inmate Solutions

 

Back to Help Center